The Think Tank is a virtual aggregation space for people interested in understanding the mechanisms that are impacting the adoption of digital services by residents of our communities, staff in local administration or utilities and other users of new digital public services.

It focuses, first and foremost, on the sociological implications of implementing new technologies in our communities, trying to answer questions like “Will citizens accept new digital public services based on an electronic identity?”, “Will COVID-19 facilitate adoption of new digital services and for how long?” and “Are these changes here to stay?”.

The Think Tank operates by organising webinars, co-creation sessions, research projects and surveys to collect and analyse information about the impact of digital transformation on our society.